SHIPPING AND DELIVERY

Please note: during this busy sale period there may be a delay with your order but we are doing our best to get these out asap!

Please add an extra day or 2 for handling and note that postal services may also be very busy.

Merry Xmas everyone!

Express Post:

Any purchase that requires Express Postage will incur a $10.00 delivery fee. We now offer next day dispatch! But  please note that we cannot promise next day delivery for all areas. Delivery can take 1-3days from placing your order.

Standard Post:

Please allow 3-5 business days for delivery (except for WA, please allow 5-7 days for delivery). For your protection all parcels within Australia are sent via Australia Post. If you are not home at the time of delivery, a card will be left advising that your parcel will be delivered to the closest Post Office for your collection.

Handy hint: We find that a work address works best!

 

NEW ZEALAND DELIVERIES

For NZ online orders a flat rate of $20.00 AUD applies for any amount of items.

Please allow 3-7 days for delivery to NZ.

 

INTERNATIONAL DELIVERIES

For all other international orders a flat rate of $45.00 AUD applies for any amount of items.

Please allow 7-14 days for delivery outisde of NZ and Australia.

 

Please note that the return policy only applies to online only, not available instore.

All returns are sent at own cost and should be delivered to:

If you are unhappy with your online purchase for any reason, we will gladly accept an exchange or refund of unworn merchandise returned to our online store within 14 days of the order date.

Verali Shoes
Unit 8/1 Talavera Rd 
Macquarie Park NSW 2113 

To return your order, please follow the same instructions as above indicating your requirements. We will credit your original method of payment, excluding postage and handling.

Items purchased on Sale (discounted price from the full sales price) are eligible for an exchange or online credit note but not a refund.

If you have any other questions about exchanges or returns, please contact us and we'd be glad to help you out!