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SHIPPING AND DELIVERY

Express Post:

Any purchase that requires Express Postage will incur a $10.00 delivery fee. Also please note that we cannot promise next day delivery for Express Post - please allow an extra day for handling. Delivery will take 2-3 days from placing your order.

Standard Post:

Please allow 3-5 business days for delivery (except for WA, please allow 5-7 days for delivery). For your protection all parcels within Australia are sent via Australia Post. If you are not home at the time of delivery, a card will be left advising that your parcel will be delivered to the closest Post Office for your collection.

Handy hint: We find that a work address works best!

 

NEW ZEALAND DELIVERIES

For NZ online orders a flat rate of $20.00 AUD applies for any amount of items.

Please allow 3-7 days for delivery to NZ.

 

INTERNATIONAL DELIVERIES

For all other international orders a flat rate of $45.00 AUD applies for any amount of items.

Please allow 7-14 days for delivery outisde of NZ and Australia.

 

Please note that the return policy only applies to online only, not available instore.

All returns are sent at own cost and should be delivered to:

Verali Shoes
Unit 8/1 Talavera Rd 
Macquarie Park NSW 2113 

To return your order, please follow the same instructions as above indicating your requirements. We will credit your original method of payment, excluding postage and handling.

Items purchased on Sale (discounted price from the full sales price) are eligible for an exchange or online credit note but not a refund.

If you have any other questions about exchanges or returns, please contact us and we'd be glad to help you out!