JUST LANDED
Zedd Point Toe Kitten Heels - Black Patent
Zedd Point Toe Kitten Heels - Silver Metallic
Zedd Point Toe Kitten Heels - Chalk
Issie Buckle Flats - Black Patent
Issie Buckle Flats - Bone Patent
Indianna Point Toe Flats - Black
Manny Tall Boots - Black Stretch
Manny Tall Boots - Stone Micro
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AUSTRALIA
Enjoy free standard shipping on all orders over $80. For orders under $80, a shipping fee of $9.95 applies.
We aim to ship all orders as on the same or following business day, excluding weekends and public holidays. For metropolitan regions, shipping can take 2-5 business days and regional cities can expect a shipping timeframe of 3-8 business days. Longer delays can be expected for Western Australia and Northern Territory.
All orders will receive a tracking number to follow the progress of their parcel with Australia Post or Couriers Please.
INTERNATIONAL
For international deliveries, the following flat rates apply:
- New Zealand $10
- Asia, Europe, UK, USA & Canada $20
- All other regions $30
The expected timeframe of international delivery is between 4-12 business days.
International customers please note: The responsibility for any customs duties and taxes will rest with the customer. You will be notified by your local customs authority when your order has reached your country and this will need to be paid before you receive your goods.
SALE PERIODS
Please be aware that during sales and holiday periods there may be a delay in shipment - but we will do our best to get it to you as fast as possible!
For any further queries relating to shipping and delivery, please get in touch with us here.
We are committed to make your shopping experience hassle free! If you are unhappy with your online purchase for any reason, we will gladly accept an exchange or return of unworn merchandise returned to our online store within 30 days of the order date.
Return postage fee is paid at own cost.
We've partnered with Refundid to offer instant refunds! Select Refundid as your return option above to get started.
If you would like to return goods for a full refund then please ensure:
1. The product was purchased at full price.
2. The product is unworn and in it's original packaging.
3. You've filled out a Returns Form with all details required, including your 'Order Confirmation Number' which can be found on your original Confirmation Email Notification from us.
Note: Items purchased on Sale (products already on sale before discount code) are eligible for an exchange or online credit note (excluding postage), (products already on sale before discount code) but not a refund.
Note: Online credit notes are not redeemable in store.
We recommend sending return parcels via registered post as Verali is not liable if your return is not received at our address. If your parcel goes missing you will be required to provide two pieces of documentation; a proof of delivery at our address and a scanned image of the signature obtained upon delivery. If you cannot provide this information, Verali will not be held accountable for any losses.
To view our full returns policy, please see here.